Payment Methods
We accept credit card payment through PayPal payment system. We also accept Check and Money Order. Credit terms are not available.
PayPal payment system supports MasterCard, Visa, Discover, American Express and eCheck.
Check and Money Order should be made payable to 'Silver Center America Inc.' and sent to:
Local: 1-408-262-0613
Toll-Free no.: 1-877-313-7867
Fax: 510-445-1442
P.S. Please write down Order Number and your eMail address at the back of your Cheque. This serves to ensure speedy and safe delivery. For other payment methods, please feel free to contact us first.
Taxation
The total price of any order only includes the applicable sales taxes. All other taxes that may apply are the sole responsibility of and to be paid by customers.
Security Guarantee
Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can rest assured that the information you give us is treated confidential. We do not sell, rent or share information of our customers with other parties.
Refund
After we have issued a refund authorization to the bank, credit will appear on the customer's statement within one to two billing cycles, depending on the time required for the card issuing bank to process such transaction. Refund would cover part cost, tax and shipping less any re-stocking fees (where applicable). Shipping charges will not be refunded in all cases. Refunds will be made with the same method of payment as the original order. Credit card refunds will only be made to the same card used for the original purchase.
Delivery Service
We ship to USA destination only. Local pickup is available.
According to related law, we should collect the sales tax on customer with a California shipping address.
The current tax rate is 9.75% for the Alameda county so that we should charge the rate from customer whose shipping address has a state code of "CA".
Delivery Methods |
Delivery and Service Charges |
Delivery Days |
DHL
for bikes |
$150 for one bike |
About 7 business days |
UPS or USPS
for batteries & chargers only |
$8 / First 1 Lb, Cost/Incremental Unit $0.9 / 1 Lb |
About 5 business days |
Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postal charges so incurred.
Packaging Size and Weight:
| |
Size (CM) |
Weight (KG) |
| XEB0001U.B series Bike, Battery and Charger |
145 x 27 x 83 |
34.1 |
| XEB0002U.B series Bike, Battery and Charger |
145 x 27 x 83 |
35.0 |
| XEB0003U.B series Bike, Battery and Charger |
143 x 27 x 83 |
33.0 |
| XEB0004U.B series Bike, Battery and Charger |
143 x 31 x 81 |
33.0 |
Please be kindly advised that our annual stock-take has been scheduled for the period from 1st to 7th October 2009. Hence delivery of goods for orders placed during this period will be a bit late than usual. Customer Service would also be suspended.
